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Contact Us

Extra Credit Union is here to serve all your financial needs. We’d love to hear from you and our knowledgeable staff members are always happy to help you. There are many different ways to reach us, so feel free to use the form of communication that works best for you. Here are some options:

  • Fill out the form below to get in contact with us, or,
  • Email us at Please note: As a security precaution, please do not include personal identifiable information such as account numbers or your Social Security number in your email or in the form below. Contact information such as name, address, phone number, and your preferred method of contact are permissible.
  • You also may reach us by calling or texting us at (586) 276-3000 or toll-free at (877) 638-7628.

If your card has been lost or stolen:

Extra Credit Union Platinum or Platinum Rewards MasterCard®
Please call the JHA Hot Card Center: (888) 297-3416 (within the US) or (206) 389-5200 (outside the US).

MasterCard® Debit Card
Please call the JHA Hot Card Center: (888) 297-3416 (within the US) or (206) 389-5200 (outside the US).

ATM Card
To report a lost or stolen ATM Card, please call Extra Credit Union during normal business hours at (586) 276-3000.

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