Check Imaging & Reordering

The check imaging feature makes it easy to locate and view detailed information about specific check transactions by simply clicking on the check number within eBanking.

Viewing and printing an unlimited number of checks online is completely free of charge.

Any check that has a readable MICR number, which includes the account number, routing number and check number, at the bottom of the check will appear as a viewable image. However, if the payee had the check processed as an electronic funds transfer (EFT), you will not be able to view the image.

In most instances, these types of checks will have to be pulled from an off-site storage facility. Depending on how long ago the check cleared, occasionally we do still have them onsite. If the check is pulled from off-site, a small fee will be charged. To find out more, contact Extra Credit Union at (586) 276-3000.

Unfortunately, at this time, if the check cleared electronically there is no way to obtain a copy of the check. Instead, you can request a copy of your checking account history on letterhead that shows the check clearing your account as an EFT.

The check images are stored online for 270 days.

In most cases, we can usually pull an image of an older check manually. To view a check that cleared longer than 270 days ago, just simply contact Extra Credit Union at (586) 276-3000.

Lost or stolen checks should be reported as soon as possible at Extra Credit Union or by telephone at (586) 276-3000 or (877) 638-7628.

The online check reordering feature makes it easy to reorder checks right from within eBanking. This eliminates the need to have the reorder slip at the time the order is being placed. It also gives you the control to choose specific check designs and accessories.

Log in to your eBanking account and go to the eBanking tab, then click on the order checks button in the menu bar.

Unfortunately, if you have never placed a check order through Extra Credit Union, you will need to come in to Extra Credit Union to place a first-time order.

Yes, you can check the status of your order by contacting Extra Credit Union at (586) 276-3000.

It takes approximately 7 to 10 business days to receive the checks from the shipment date.

If you have waited the full 10 business days since the shipment date and still have not received them, please contact Extra Credit Union at (586) 276-3000.

Bring the incorrect checks in to Extra Credit Union. A credit union representative will shred the checks for you and place a re-print order for you through Harland-Clarke. There is no additional fee, if this occurs. If you have any questions, contact Extra Credit Union at (586) 276-3000.